Terms of Service


Last Updated: March 13, 2025


1. Introduction


These Terms of Service ("Terms") govern your access to and use of X LEAD Insurance Adjuster Sidekick platform and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.


2. Definitions


  • **"Company", "we", "us", or "our"** refers to X LEAD Insurance Adjuster Sidekick.
  • **"User", "you", or "your"** refers to any individual or entity that accesses or uses our Services.
  • **"Account"** refers to the registered account of a User on our Services.
  • **"Content"** refers to any information, data, text, graphics, legal documents, or other materials uploaded to or generated by our Services.
  • **"Subscription"** refers to a paid plan that grants access to certain features of our Services.

    • 3. Account Registration


    3.1 Account Creation


    To use certain features of our Services, you must register for an account. When registering, you agree to:


  • Provide accurate, current, and complete information.
  • Maintain the confidentiality of your account login credentials.
  • Accept full responsibility for all activities that occur under your account.

    • 3.2 Account Types


    Our Services support different account types:


  • **Master Admin**: Subscription owner with full administrative access.
  • **Company User**: Employees or authorized representatives with assigned permissions.

    • 4. Service Access and Licenses


    4.1 License to Use


    Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our Services for your internal business operations.


    4.2 Restrictions


    Users may not:


  • Use the Services in violation of applicable laws or regulations.
  • Sell, license, rent, lease, or commercialize the Services.
  • Reverse engineer, decompile, or attempt to extract the source code of the Services.
  • Use the Services to transmit malicious code or interfere with system integrity.
  • Collect or harvest personal information about other users without consent.

    • 5. Subscriptions and Payment


    5.1 Subscription Plans


    Our Services are available on a subscription basis, with fees detailed on our pricing page. We reserve the right to modify subscription plans and pricing at any time.


    5.2 Payment Terms


  • Payments are due in advance of the subscription period.
  • By subscribing, you authorize us to charge your payment method for subscription fees.
  • Users are responsible for maintaining valid payment information.

    • 5.3 Refunds


    All subscription payments are non-refundable, except where required by law.


    5.4 Account Suspension for Non-Payment


    Failure to make timely payments may result in temporary suspension or termination of access to the Services.


    6. User Content & Uploaded Data


    6.1 Ownership


    You retain ownership of any data, documents, or content uploaded to our Services. By using our Services, you grant us a limited license to process, store, and use your content only for the purpose of providing our Services.


    6.2 Responsibility


    Users are solely responsible for:


  • Ensuring that uploaded content does not violate any laws or third-party rights.
  • Maintaining appropriate backups of their data.

    • 7. Intellectual Property Rights


    7.1 Our Intellectual Property


    All software, features, and trademarks associated with our Services are owned by X LEAD Insurance Adjuster Sidekick and protected under copyright and intellectual property laws.


    7.2 Feedback


    If you provide us with feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into our Services without compensation to you.


    8. Termination


    8.1 Termination by User


    You may terminate your account at any time by contacting us. Upon termination, your access to the Services will cease immediately.


    8.2 Termination by Company


    We may suspend or terminate your access if you:


  • Violate these Terms.
  • Engage in fraudulent, harmful, or illegal activity.
  • Fail to make timely subscription payments.

    • 8.3 Effect of Termination


    Upon termination:


  • Your right to use the Services immediately ceases.
  • We are not responsible for storing user data after termination.

    • 9. Disclaimer of Warranties


    THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.


    10. Limitation of Liability


    IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.


    NO CLAIM RELATED TO THESE TERMS MAY BE BROUGHT MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION OCCURS.


    11. Indemnification


    Users agree to indemnify and hold harmless X LEAD Insurance Adjuster Sidekick from any claims, damages, or liabilities arising from:


  • Data privacy violations.
  • Unauthorized use of the Services.
  • Third-party claims related to user content.

    • 12. Governing Law


    These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia.


    13. Dispute Resolution


    All disputes shall be resolved exclusively through binding arbitration. However, we reserve the right to pursue legal action for intellectual property claims or breaches of data security.


    14. Force Majeure


    We are not liable for service failures due to natural disasters, cyberattacks, or government actions.


    15. AI Disclaimer


    Our platform may use AI-powered features, which are provided "as is" with no guarantee of accuracy. Users should verify AI-generated recommendations before making decisions.


    16. Contact Information


    X LEAD Insurance Adjuster Sidekick

    📧 Email: stefano@xleadpro.com

    🏢 Address: 13603 Ellendale Dr, Chantilly, VA 20151